Follow simple, secure steps to cancel your Pooks subscription, check billing and refunds, or contact support if you need help.
Manage my subscriptionIf you need to know how to cancel Pooks subscription, this page walks Pooks users through each step, billing implications, and refund options so you can stop or pause service without surprises.
Most cancellations take under five minutes in your account settings. Pooks is trusted by over 20,000 users for fast account control and clear billing — you’ll receive an email confirmation after canceling.
If you subscribed through an app store (Apple or Google), billing may be handled externally; see the FAQ below for app-store cancellation steps or contact support for help.
Log in at your Pooks account on the website. Use the email associated with your subscription to access subscription controls.
Go to Account > Billing or Subscription. This section lists your active plan, renewal date, and billing method.
Click Cancel subscription (or Pause if you prefer to temporarily stop charges). Follow the on-screen prompts and confirm your choice.
You’ll get a confirmation email with the cancellation date. Verify whether you retain access until the period end and whether any prorated refund applies.
Receive an email confirming the cancellation and the date your access ends. Keep this email for your records.
You typically retain full access through the paid period. After that date your account reverts to the free tier or is deactivated per Pooks policy.
Refunds depend on how you originally paid. Direct website subscriptions may be eligible for prorated refunds; app-store subscriptions follow Apple/Google refund policies.
Prefer a break? Pooks offers a pause option for many plans so you can stop billing without losing preferences or data.
If anything goes wrong, Pooks support will assist. Expect friendly, timely help — many users report fast resolutions for billing questions.
Check whether you signed up through the Pooks website or an app store — app-store subscriptions require cancellation inside that store. Back up any data or settings you want to keep before canceling.
Review billing dates to know when access stops and whether you qualify for a refund. If you plan to return, consider pausing rather than canceling to preserve your setup.
Manage your subscription quickly and securely — visit https://www.pooks.ai/ to sign in and make changes or contact support for help.
Go to account settings